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Retention Specialist
$78k-93k (estimate)
Full Time | Social & Legal Services 0 Months Ago
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The Fedcap Group is Hiring a Retention Specialist Near Bronx, NY

Position Summary:

Retention Specialist is responsible for identifying, developing, and maintaining a job retention system. This position will be required to work collaboratively with Case Manager, Job Developer, participants, and other relevant staff to ensure participants are actively employed.

Essential Job Functions:

  • Provide group or individual job retention, maintenance support and counseling
  • Assist participants with issues pertaining to work-related benefits and transitional benefits.
  • Research and verify 30-day to 90-day, and 180-day retention via fax, site visits, mail, and in-person appointments.
  • Maintain on-going contact with participants to identify any personal and social problems that may arise while being employed and make appropriate referrals for the resolution.
  • Maintain contact with employers to verify employment, resolve any issues with their HERO Dads participant workers, and ensure overall satisfaction with HERO Dads relations.
  • Coordinate with Job Developer to develop and maintain job retention information with employers on working participants.
  • Record and monitor job placement and employment retention data in Salesforce as well as other necessary case management systems.
  • Offer employment counseling and referrals to support services or additional educational programs.
  • Perform other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities

Education and Experience:

  • A bachelor’s degree from an accredited college or university in social work, education, or related field.
  • Minimum of one (1) year case management or related experience. 
  • Experience working with individuals with socio-economic barriers. OR an equivalent combination of related education or experience.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Equal Opportunity Employer

Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

SALARY

$78k-93k (estimate)

POST DATE

05/09/2023

EXPIRATION DATE

05/29/2024

WEBSITE

fedcap.org

HEADQUARTERS

BROOKLYN, NY

SIZE

50 - 100

FOUNDED

1935

TYPE

NGO/NPO/NFP/Organization/Association

REVENUE

$50M - $200M

INDUSTRY

Social & Legal Services

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About The Fedcap Group

Fedcap is a not-for-profit organization that involves in the development of economic and social well-being of the people.

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The job skills required for Retention Specialist include Support Services, Case Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Retention Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retention Specialist. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Retention Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retention Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retention Specialist jobs

Develop an understanding of what is needed to create a great client experience.

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Step 3: View the best colleges and universities for Retention Specialist.

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